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Support Availability

Working days: Monday to Friday (CET timezone). The support staff is not available on weekends; tickets will not be answered during that time.

Reply time: Depends on nature of your issue and tickets queue. Usually within 24hours (might be even few minutes)

Scheduled vacations: 11.8.2017 - 20.8.2017, 2.9.2017 - 11.9.2017. Support will NOT be available during that time.